Effective date: October 24, 2020
WEBO GROUP ltd (“us”, “we”, “our”, or “Provider”) operates the https://webo.hosting website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on a User’s device.
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
The Client is the individual using our Service. The Client corresponds to the Data Subject, who is the subject of Personal Data.
The User is the individual, listed in Client’s sub-account and can be employee, agent or representative of a Client, who primarily uses the restricted areas of client area for the purpose of accessing the Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
The Contact is the individual, listed in Client’s sub-account and has no access to our systems. It is primarily used for purposes of providing Personal Data to the other service providers (like domain registrars). The Contact corresponds to the Data Subject, who is the subject of Personal Data.
The Visitor is the individual other than a User, who uses our websites, but has no access to restricted areas (where access requires logging in).
What data we collect
We collect different types of information from or through the Service. The legal bases for us to process personal data are primarily that the processing is necessary for providing the Service in accordance with Webo.hosting’s Terms of Service and that the processing is carried out in our legitimate interests, which are further explained in the section “How do we use collected data” of this Policy. We may also process data upon your consent, asking for it as appropriate.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
- proof of ID (needed in some cases and is not saved permanently)
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you, but only if you have opted in during the registration process. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, by opt out in our client area or by contacting us.
Personal Data collected by Client
A Client may store additional Personal Data under sub-account(s) in our client area. We have no direct relationship with individuals whose Personal Data it hosts as part of Client data. Each Client is responsible for providing information to its customers and third persons concerning the purpose for which Client collects their Personal Data and how this Personal Data is processed in or through the Service. Client is responsible for proper permissions set up for the User or sub-account.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes
How do we use collected data
We use the collected Personal Data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To billing and account maintenance details
- To provide customer support
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide services
- To provide you with news, special offers and general information unless you have opted not to receive such information
- To protect Provider’s intellectual property
We use the Non-Personal Data gathered from Visitors on our website in an aggregated form to get a better understanding of where our visitors come from and to help us better design and organise our website. Such data does not point to any individual person.
Retention of Data
WEBO GROUP ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure Of Data
Disclosure for Law Enforcement
Under certain circumstances, WEBO GROUP ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
WEBO GROUP ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of WEBO GROUP ltd
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Personal Data
Your Personal Data is held on secure servers hosted by us. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.
WEBO GROUP ltd hosts its infrastructure in EU region, ISO 27001 certified and GDPR compliant data centers.
Backups are always kept on dedicated servers in different location from production servers.
“Do Not Track” Signals
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
WEBO GROUP ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we hold about you
- To rectify any Personal Data held about you that is inaccurate
- To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to WEBO GROUP ltd. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
In order to process and validate domain registrations there may be a requirement to collect additional personal information such as utility bills, passport, drivers license, etc. This is a requirement of the registry in question and that data is then forwarded to the registry by us as part of the application process. After successfull domain registration we then purge any such data from our own systems immediately. All current domain registry applications require an email address, applicant name, applicant address, country of origin, phone number as part of the registration process and this information is made widely available in the public WHOIS database. This is a contractual requirement of the governing body ICANN, but is currently being reviewed by a number of interested parties including the EU commission, registries and registrars. WHOIS privacy can be used to obfuscate that information from the public WHOIS datastore.
In order to circumvent fraud when registering for our products, we have policies in place to validate orders. In case order needs manual checking, we might ask you for proof of ID such as copy of a passport before processing the order. Any personal information supplied to us to validate an order is deleted or redacted within 72 hours.
We may use third-party Service Providers to monitor and analyze the use of our Websites (not Services).
- Google AdWords Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://www.google.com/intl/en/policies/privacy/
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Provider does not give or transfer the Client any rights to intellectual property that is not in his possession.
All rights to the software used during the process of service provision are protected and belong to the Provider or the Provider is authorized to use them.
- By email: firstname.lastname@example.org